HP 4250/Changing Print Quality

[cucuklotz]

HI.
I went to machine on Fri,customer complaining about copies being to light. The density looks pretty solid and black,I think the image on letters could be bolder. What can I do to adjust image boldness?
Thanks, Andy

[Chewy]

I am assuming that you have tried another toner cartridge, or you are convinced the one in the machine is OK?
Go to the print quality menu and adjust print density.

[cucuklotz]

HP 4250/Quality

HI,
YES +YES
I tried different cartridge and Set print density to optimize.The quality is not awful,but customer had bolder,thicker lettering in past.
Anything I could do?
Thanks, ANDY

[fixthecopier]

I would try another cartridge to see. If that is not the problem, check the transfer roller. How many prints are on it? Transfer ever been changed? Also, The print head lens can collect a thin layer of dust over the years.

[cucuklotz]

Hp 4250/Quality

Hi
Thanks for reply,Ill try your suggestions on Monday. Im not that familiar with machine,Is it easy to clean and access Print Head Lens?
THANKS ANDY

[Chewy]

Gidday,
pop the RHS rear access cover off, remove 4 screws from top cover (2 at rear inside rear door, 2 at to front under toner access cover / top door). Disconnect the white cartridge drive actuator lever near the RHS hinge of the top door. Lift the top cover off and unplug the cable to the control panel. There is the laser scanner right underneath.

[prntrfxr]

HP 4250/Changing Print Quality

most of the time it is dirty laser scanner. you're on the right track if you clean that. dont use chemicals. use compressed air or swab it. Additionally, make sure the printer is not in "economode"

[cucuklotz]

Hp 4250/Quality

Hi,
Thank you Chewy for reply, and THANKS MAINE GIRL for always responding to my pleas. Ill follow suggestions when I go back today,or tommorrow.
ANDY