HP 7310 Cartridge Errors

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  • Viperhawke
    • Nov 2024

    HP 7310 Cartridge Errors

    One of my clients has a just out of warranty 7310 that has developed a cartridge error. She has only replaced the cartridges once during ownership. (Bought new) HP T-shot the problem and told her to buy a new one. Anywho, I tried removing the new black and replacing with the old, and vice versa, but it kept saying error with right cartridge. At least the problem has been narrowed down to the black cartridge area.

    What do ya'll suggest I try next?

    Thanks.

    I also tried cleaning the contacts on both cartridges before replacing and still same issue.
    Last edited by Guest; 01-17-2007, 04:23 AM. Reason: Added more info.
  • dcycle
    Technician
    • Sep 2006
    • 37

    #2
    hp7310

    Try reinstalling the firmware. Go to HP driver download web site and check for updates. I have done this before on some of it's distance relatives and it seem to work. Good luck!

    David
    dcycle@hotmail.com
    Only two defining forces have ever offered to die for you:

    1. Jesus Christ
    2. The American G. I.

    One died for your soul, the other for your freedom.

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