P3005DN lost duplex function after install a new formatter board

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  • atadikohp
    Technician
    • Apr 2017
    • 46

    #1

    P3005DN lost duplex function after install a new formatter board

    I have a P3005DN lost the duplex function after replacing a new formatter board. HP has discontinue supporting this model. After couple day web search I heard something about sending some files to the printer to regain the duplex function. Anyone here know how to do this and what files do I need for it, please advise
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: P3005DN lost duplex function after install a new formatter board

    Originally posted by atadikohp
    I have a P3005DN lost the duplex function after replacing a new formatter board. HP has discontinue supporting this model. After couple day web search I heard something about sending some files to the printer to regain the duplex function. Anyone here know how to do this and what files do I need for it, please advise
    have you gone in and defined it in Admin mode and in options of the printer driver? did you get the proper formattor board?

    Comment

    • atadikohp
      Technician
      • Apr 2017
      • 46

      #3
      Re: P3005DN lost duplex function after install a new formatter board

      Originally posted by Phil B.
      have you gone in and defined it in Admin mode and in options of the printer driver? did you get the proper formattor board?
      I appreciate your quick response!. I did a configuration print out and it does not show duplex on it. Both boards had the same part number: Q7848-61006

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: P3005DN lost duplex function after install a new formatter board

        Originally posted by atadikohp
        I appreciate your quick response!. I did a configuration print out and it does not show duplex on it. Both boards had the same part number: Q7848-61006
        ok try to reflash firmware...

        btw was there a small nvram chip in a socket?

        does the serial number jive with the frame sticker?

        Comment

        • atadikohp
          Technician
          • Apr 2017
          • 46

          #5
          Re: P3005DN lost duplex function after install a new formatter board

          Originally posted by Phil B.
          ok try to reflash firmware...

          btw was there a small nvram chip in a socket?

          does the serial number jive with the frame sticker?
          Board has a 32MB chip in the socket and also has the latest HP firmware ( I did try to reflash firmware before calling HP ) Still No duplex function

          Comment

          • Murv
            Sr. Escalations Analyst

            100+ Posts
            • Mar 2021
            • 182

            #6
            Re: P3005DN lost duplex function after install a new formatter board

            Q7848-61006 can be either duplex on non-duplex, unfortunately.

            IIRC - as these are ancient - NVRAM data is stored on both the DC controller and formatter in those (as opposed to the IOD you find on newer HP's). Formatter takes priority, so if you put a non-duplex formatter in the unit when you powered on it updated the DC controller with the Formatter NVRAM, effectively turning it into a non-duplex machine. I am unaware of any service mode function or PJL commands that you can FTP into it to change that. Not saying there aren't, but I've never seen them. Maybe someone else here has.

            MRS

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