HP M527 Unepected Size error in both tray 1 & 2.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • adamcopiercali
    Technician

    50+ Posts
    • Aug 2012
    • 88

    #1

    HP M527 Unepected Size error in both tray 1 & 2.

    Working on a HP M527 that is pulling up errors, "Unecpected Size Error" both in tray 1 & 2. 41.03.e2. i have replaced the paper feed rollers, cleaned all dust and debris from the paper path, replaced fuser, replaced toner cartridge and perfomred a firmware update. None of those solutions have worked. Any other ideas?
  • JtechC
    Technician

    50+ Posts
    • Oct 2022
    • 56

    #2
    It sounds like a sensor is hanging. Run a diagnostic test. It's probably in the registration assembly or the registration assembly feed is hanging open.

    Comment

    • Tom
      Trusted Tech

      Site Contributor
      250+ Posts
      • Jan 2009
      • 344

      #3
      Does it do it while printing or just copying?

      Comment

      Working...