HP Color Laserjet Managed Flow E67660z - HDD w/ 98.00.00 errors

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  • JtechC
    Technician

    50+ Posts
    • Oct 2022
    • 56

    #1

    HP Color Laserjet Managed Flow E67660z - HDD w/ 98.00.00 errors

    This machine has been throwing this error off and on for a few weeks now. Firmware was upgraded and downgraded. The HDD was formatted, cleaned and diagnostically tested. No errors shown after running the test. Today I tried to install a non-encrypted HDD and received the 98.00.02 error. Tried numerous times to format and clean. Same result.
    Then I see in the service manual that HP has a licensed secure HDD and any others won't work.

    Has anyone had success in getting a non licensed HDD to work?

    $300+ for an HP HDD is insane to me.

    Thanks.
  • ZoZo
    Technician
    • Jan 2020
    • 30

    #2
    Secure erase in the pre-boot menu, reload FW. I've used non HP HDD tons of times.

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    • JtechC
      Technician

      50+ Posts
      • Oct 2022
      • 56

      #3
      I did this procedure 3x with the same result. It appears there's a licensing program within some of these managed printers HDD's that prevent a non HP HDD from working.

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