HPAC - Account Disabled

[GMC]

Hi Folks
having issues with 3 users being unable to access HP MFP printers using their cards with HPAC . The error message account disabled pops up . We have reset the user account, that did not resolve the issue.
Blanked the card same thing
Anyone have any ideas on anything else we can try.
Cheers

[Crowfeather]

Contact HP for support. HPAC is shit software, and has a management console that resellers (even certified ones) do not get given access to.

In future I'd suggest putting your clients on reliable software that doesn't lock administrator functions from the reseller who is supporting the solution.


If you actually want a helpful solution from this forum you are going to need supply alot more details about how your HPAC is configured and what it is using to authenticate against (AD/LDAP etc).