OfficeJet Pro 7740

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  • davidmay
    Technician
    • Jul 2024
    • 10

    #1

    OfficeJet Pro 7740

    Machine displays
    “There is a problem with the printer or print system. Turn the printer Off, then On. If you continue to get this message, contact HP 0х61000020”
    There will be a piece of paper that has printed approximately 1/4 down the page and stops then displays message. It doesn’t do it every page , but more times than not. I know it’s an inkjet and may just be a “ throw away” machine but wanted to see if it may be anything that’s cost effective to fix ? My main source for HP tech support no longer gives it unless you spend $1000 a month with them…
    Thanks,
    Dave
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