Hp Managed flow E87660 66.80.06 error code

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  • Edward
    Technician
    • May 2019
    • 34

    #1

    Hp Managed flow E87660 66.80.06 error code

    I know the error code is for a problem with external finisher. I have access to the Service manual but not the CPMD Manual that contains this error code. Can anyone help and tell me what the error code is leading to. The customer says they are having jams in the finisher but I can not duplicate the problem when I am there.
  • blee
    Technical Trainer

    Site Contributor
    50+ Posts
    • Jan 2009
    • 59

    #2
    66.80.06, 66.80.77, 66.80.79
    The finisher experienced an ejector 2 failure

    If I remember right the HP first generation copiers had an issue with this. I think HP came out with a whole new ejector unit or something. I never actually had to change one though so I could be thinking of a different issue.

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    • Calva70
      Technician
      • Apr 2021
      • 35

      #3
      Here's what HP Wise says about that error code. Hope this helps.
      Attached Files

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      • Edward
        Technician
        • May 2019
        • 34

        #4
        Thank you so much .

        Comment

        • hellcat
          Trusted Tech

          100+ Posts
          • Jan 2012
          • 132

          #5
          Check the ejector, This has been an ongoing problem even with the older series Samsungs these units are based off of. You can even backwards compatible the finishers if needed.

          Often this is caused from customers grabbing the papers before they are fully ejected from the finisher. Just popping them back in place will typically fix this. We havn't had to actually do any "repair" of these other than that. I included a picture of the ejector showing it out of place.

          Attached Files

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