HP E87660z with grinding noise coming from black cartridge slot

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  • JtechC
    Technician

    50+ Posts
    • Oct 2022
    • 56

    #1

    HP E87660z with grinding noise coming from black cartridge slot

    Hello,

    Has anyone experienced a problem on this machine where the black cartridge slot is grinding? I removed the cartridge and the blue drive gear doesn't turn. It just vibrates with a grinding noise.
    Never seen this before.

    The machine has 800,000 prints on it.

    Thanks.

    J
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