[Error Code] HP Color LaserJet Enterprise MFP M578 error 49.38.OC

[aAandy]

hello everyone

as i am not a HP partner, i cannot access the HP WISE portal to find the relevant Control Panel Message Document (CPMD) for error code specifics

is anyone here able to access this for me? i'm going to attend and update the firmware, but i'd really like to know the specifics of this error code

thanks in advance!