HP 404dn meter issue

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Logged-on
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 197

    HP 404dn meter issue

    Hi all,

    We have 2 of these printers at an account. One printer is reporting meters perfectly, it shows Mono impressions as 5400, and total impressions as 5400. The other printer has 2 different readings. It shows Mono impressions as 30,071 but total impressions show 74,900?

    We use FM audit, but we've received conflicting reports by sending techs to the account as well. Is there any idea why total impressions would differ from mono impressions on a mono printer?

    Thank you for your attention

    Marc
  • JtechC
    Technician

    50+ Posts
    • Oct 2022
    • 56

    #2
    Re: HP 404dn meter issue

    What does the usage page show?

    Comment

    • Logged-on
      Trusted Tech

      100+ Posts
      • Sep 2010
      • 197

      #3
      Re: HP 404dn meter issue

      It shows the same as FM audit Mono impressions 30,071 total impressions 74,900.

      Thanks for the reply

      Comment

      Working...