Error 41.03.E2 on HP 52645dn

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  • chester
    Technician
    • Jun 2016
    • 36

    Error 41.03.E2 on HP 52645dn

    I have a HP laserjet 52645dn which is bringing up a miss match paper size error of 41.03.E2.
    It is on a hospital site where it has done 800k and was working okay, then a doctor decided to pull out a paper jam with apparently quite alot of force.
    The service manual indicates it may be a dc controller.
    I can see no signs of damage to the left and right side width detection arms, anyone got some ideas, please
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