HP laser jet 3380

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773

    #1

    HP laser jet 3380

    what are causes and cures for scanner error???
    Thanks!!!
  • prntrfxr
    Service Manager

    1,000+ Posts
    • Apr 2008
    • 1622

    #2
    HP laser jet 3380

    I assume you mean the "52 Scanner Error" error code. (Most machines have more than one error or similar errors. Always try to give the entire error message displayed.) The things you need to check are:
    • Turn power off for 1 minute and back on to see if it resets
    • Check the flat cables are connected to the scanner and the formatter. Make sure you dont have a loose connection. Reseat it whether it is connected or not.
    • Connect to a different outlet. Make sure you are not connected to a surge protector. Power problems can cause this issue.
    • Replace the laser scanner
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

    Comment

    • Berny
      HP toolbox
      • Apr 2009
      • 33

      #3
      There is no more scanner avalaible at HP for 3330 - 3380

      Comment

      • Luther
        Senior Tech

        500+ Posts
        • May 2006
        • 682

        #4
        You can still get the scanner just google the printer model number or scanner part number

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