HP designjet T 1100 ERROR 21:13

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  • KHAN
    Trusted Tech
    • Aug 2006
    • 261

    #1

    HP designjet T 1100 ERROR 21:13

    HI,
    My HP Designjet shows ERROR 21:13 and restart printer, Each time i restart the same code comes and nothings to move,Please I need help what is it for or someone have SERVICE MANUAL for T 1100, I will be grate full.
    THANKS.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment
    from The Internet's largest collection of manuals


    Paul@justmanuals.com

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    • suckis
      Trusted Tech
      100+ Posts
      • Dec 2006
      • 165

      #3
      System Error: 21:YZ (YZ = 13 ==> Power OFF)

      Problem Description: Fail moving Service Station.

      Corrective Action: Try the following:
      • Switch the Power OFF from the back of the Printer and disconnect thePower cord. Check the Primer Tubes. Reconnect the power cord andpower On the Printer.
      • Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the Service Station.
      • Perform the Service Station diagnostic test to troubleshoot the problem further ⇒ Page 4-42.
      • If the System Error continues, replace the Service Station ⇒ Page 8-55.
      • If the System Error continues, replace the PrintMech PCA ⇒ Page 8-66.


      KHAN, give me your mail so I can send you the manual.
      ! RTFM !
      My site: http://www.e-club.gr/

      Comment

      • KHAN
        Trusted Tech
        • Aug 2006
        • 261

        #4
        THANKS sir,
        I have manual for this,
        I run SERVICE STATION AND DIS but same ERROR.

        Comment

        • jeff33
          Technician

          50+ Posts
          • Aug 2009
          • 61

          #5
          When the T1100 first came out there was a problem with PHs and the SS failing because they were spitting too much ink into the SS. They fixed this with a firmware up grade. If you replace the SS I would also upgrade the Firmware.

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