HP3390 "ADF door is open"

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • vale24
    Technician

    50+ Posts
    • Sep 2008
    • 62

    #1

    HP3390 "ADF door is open"

    Hi, I have this problem on HP3390. I checked sensor - it's OK, tried to start mashine without feeder - same message. Any idea?

    Regards!
    copier and printer service technician
    The perfect gift
  • prntrfxr
    Service Manager

    1,000+ Posts
    • Apr 2008
    • 1622

    #2
    HP3390 "ADF door is open"

    HP has problems with their ADF units & you cant take them apart to fix them. The SM says to do the following:

    make sure lid is closed. make sure ADF is seated properly. turn off power for 30 seconds power up wait for it to initialize. try a different power source. replace the ADF.
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

    Comment

    • vale24
      Technician

      50+ Posts
      • Sep 2008
      • 62

      #3
      Хи

      Thank you so much, but I have this manual and unfortunately there is no nothing interesting for this problem
      copier and printer service technician
      The perfect gift

      Comment

      • prntrfxr
        Service Manager

        1,000+ Posts
        • Apr 2008
        • 1622

        #4
        HP3390 "ADF door is open"

        I agree replacing the ADF is not...um..."interesting", but if it fixes the problem, why not?
        Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

        Comment

        • vale24
          Technician

          50+ Posts
          • Sep 2008
          • 62

          #5
          OK, but I don't have other ADF , I work in warehouse ana we don't have any other 3390! I will wait until we receive some other 3390 to try with other ADF!
          copier and printer service technician
          The perfect gift

          Comment

          Working...