Hp sanjet 7800

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  • Realtech
    Trusted Tech
    100+ Posts
    • Oct 2009
    • 103

    #1

    Hp sanjet 7800

    My hp scanjet 7800 give some error during scanning sometimes "04" and "08" sometimes it's feed more than 2 pages at the time .
    It's a brand new scanner 2 month old. Any idea what the problem can be?
  • CanonHPTech
    Trusted Tech

    100+ Posts
    • Apr 2007
    • 235

    #2
    Know nothing about this model, but a quick search produced the 04 as being a paper jam and the 08 to be a cover open. Sounds like you either have a broken locking mech that keeps top cover closed (remember, this is also the top half of your paper path) or a sensor issue. Make sure you have no broken plastic and that cover is staying closed and not opening when running or just not closing properly. Also, check sensors/flags for proper operation/sticking. Good luck. Post results.
    The glass maybe half full, but less is more...
    Printer + Fax + Copier = Jack Of Many Trades,
    but Master Of None
    Color Copier = Not A Color Printer
    InkJet MFP = Not A Fax Machine
    B/W Copier = Not A Press
    Finisher = Deal Closer (salesman, not accessory)
    Copier Tech = Admin's Stress Ball (Scapegoat)

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    • Realtech
      Trusted Tech
      100+ Posts
      • Oct 2009
      • 103

      #3
      Thanks

      Thanks a lot.

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