HP 5550dn Service Error 49.4401

[TecnocopyVI]

Hi Guys,
i have a Hp 5550 dn with this error codes 49.4401 can someone help me ? please thank you , Have you got a service manual? Can i have this? i want to enter in service menu , but i don't think to enter

[Congress]

t's a firmware communication error.often caused by a corrupt or bad print job comming in.sometimes can be a nic card,memory or something on the formatter or say the firmware itself. There can be a lot of causes, and they can be difficult to track down.

Try this from the Hp site!

Power off and remove the formatter and reseat the Compact Firmware module. If that doesn't work try 'Initiliase Disks' to reset the firmware.
1. Power off the printer
2. Power on the printer and watch for the memory count in the display
3. When the memory count appears in the display, press and hold the Menu button
4. When all 3 LED's are on and steady, release the Menu button.
5. Press and release the Back/Exit button
6. When you see INITIALIZE DISKS, press and release the Green Tick button.
If error returns replace the Compact Firmware Module .

Good Luck!

[JustManuals]

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