HP 2015d

[PinevskiS]

79XXX General fatal error

1. Turn the printer off, and then turn the printer on again.
2. If the error persists, disconnect the I/O cable and print an engine test. If the self-test is successful, reconnect the I/O cable.
3. If the error persists, contact HP Support.

[PinevskiS]

hp 2015d

[QUOTE=PinevskiS;123751]79XXX General fatal error

1. Turn the printer off, and then turn the printer on again.
2. If the error persists, disconnect the I/O cable and print an engine test. If the self-test is successful, reconnect the I/O cable.
3. If the error persists, contact HP Support.

Hi.
I have HP 2015 when turn on the printer FUSING UNIT rotate 4 sec. and then on display blinkin these lights.What is this?

[prntrfxr]

HP2015d

Are the 3 LED's blinking or on solid? If they are blinking it is not a fatal error. Did you check the secondary code? I've attached information about secondary codes for those 3 LED's, blinking or solid. Use this information to determine the problem with your printer. If you have the Full Print Solution Driver installed, it should have come with HPtoolbox, which will let you see the exact error code you have. If not, you will need to download it from HP's website. Make sure it is the "Full Print Solution" one or you won't have HPtoolbox.

It is important to note, that there is a weakness in the formatter boards in these machines. The symptoms are paper jam errors, not coming to ready, hanging in power save, not printing from network, not printing from USB and other error codes. Additionally, these printers require additional memory to be installed before they will work on a network. If it is a network machine (probably not unless someone installed a network card in a non-network machine otherwise we would be talking about a 2015dn), there should be a memory DIMM installed.