How to set serial number HP 2015

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  • oldtech
    Technician

    50+ Posts
    • May 2007
    • 83

    #1

    How to set serial number HP 2015

    I have a bunch of these things and it seems the formater fails a lot. My problem is after replacement I have not figured out how to set the original serial number. I understand it has to be done with pjl commands, but I am not a real IT person and I don't know the steps to do this. I can map ports etc and have the file but the devil in the details is killing me. Any help is welcome.
    Thanks
  • oldtech
    Technician

    50+ Posts
    • May 2007
    • 83

    #2
    After a couple hours of trial and error I got done. Hp is useless, you may as well call the first number in the phone book as I am sure you will get info faster that way.

    Comment

    • Rob Sandberg
      Trusted Tech

      250+ Posts
      • Jul 2008
      • 275

      #3
      Look up some older posts on this problem.
      There is a fix for the formatter boards, I have fixed 3 printers by baking the formatter card for 8 mins at 350 degres f.
      As for HP your are right. My dogs know more about printers.

      Rob S

      Comment

      • oldtech
        Technician

        50+ Posts
        • May 2007
        • 83

        #4
        My Boss did not want me to cook that formater, he has since changed his mind as we have had another fail. The no lead or low lead solder is a problem on a bunch of HP stuff including laptops. I will still need to be able to change the serial number because of the fleet management deals.

        Comment

        • Rob Sandberg
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 275

          #5
          If these are network printers you might be able to do this thru the web interface.
          This is just a thought I have not had to do this before.

          Rob S

          Comment

          • oldtech
            Technician

            50+ Posts
            • May 2007
            • 83

            #6
            Not on the 2015 or the 2727. I have done it through the interface on other models but HP decided not to add that function for these models.
            Again, let me count the ways I hate HP......

            Comment

            • Rob Sandberg
              Trusted Tech

              250+ Posts
              • Jul 2008
              • 275

              #7
              I'm up to 2gig ways just this afternoon. Had a M2727 that does not know that it is a M2727. It thinks it is a HP Laserjet P @. At least that is what the config page says.

              Rob S

              Comment

              • oldtech
                Technician

                50+ Posts
                • May 2007
                • 83

                #8
                That's a new one, most of my 2727 trouble has been the going to "sleep" and never waking until power cycle.

                Comment

                • Rob Sandberg
                  Trusted Tech

                  250+ Posts
                  • Jul 2008
                  • 275

                  #9
                  Yeh and the Nvram reset would not work. Got to get a formatter.

                  Rob S

                  Comment

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