Hp DesignJet 500

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  • zeeaxis
    Manager TSD
    • Nov 2008
    • 28

    Hp DesignJet 500

    hi everyone,

    i 'm havin a problem with the subject plotter/printer as it gives a message "Open Window and check printhead cover is properly closed,,,,,,,,,,,,,press enter to continue."

    i have gone through all the checks for sensors n switches but wasn't able to solve it. anybody having any clue that could help!!!!!!!!!!!
  • jeff33
    Technician

    50+ Posts
    • Aug 2009
    • 61

    #2
    If it says printhead path you need a new belt, or check for a jam.

    Comment

    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054

      #3
      error messages with the printhead can also be caused by loose or damaged trailing cables. Reseat or replace the flat white cables going to pcarriage unit.

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