hpcm 6040 toner problems

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  • GarethjjGrant

    #1

    hpcm 6040 toner problems

    Hi, has anyone experienced problem with the hp cm6040 not accepting/registering new toner cartridges.
  • Nazgul69

    #2
    Re: hpcm 6040 toner problems

    Hi,
    I'm working on a CM6030 at a dealer in Hampshire.
    We are having a problem with one machine, it keeps asking to remove black toner, shake it and refit it.
    We've tried new toners and drum units, replaced sensor pcb, drive pcb, dc controller and formatter.
    New firmware, cold reset and nvram.
    Still no joy.
    Did you resolve your fault?

    Comment

    • prntrfxr
      Service Manager

      1,000+ Posts
      • Apr 2008
      • 1622

      #3
      Re: hpcm 6040 toner problems

      Hey guys, post your questions in the HP forum on this website and you'll get an answer. This is the newbie intro forum.
      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

      Comment

      • brianho80
        Trusted Tech
        100+ Posts
        • Sep 2009
        • 198

        #4
        Re: hpcm 6040 toner problems

        Hi there, i faced the same problem like yours before but i manage to solve it as below steps:
        1. replace another toners with 90% from other CM6040.
        2. Off/On the machine
        3. clear all the papers in the machines.

        it works after that.

        Comment

        • good
          Technician
          • Sep 2012
          • 51

          #5
          Re: hpcm 6040 toner problems

          Most probably you are using a generic toner. Replace it with oem toner.

          Comment

          • composee
            Technician
            • Oct 2012
            • 24

            #6
            Re: hpcm 6040 toner problems

            Originally posted by GarethjjGrant
            Hi, has anyone experienced problem with the hp cm6040 not accepting/registering new toner cartridges.

            check this youtube movie!


            cheer up! ; )

            Comment

            • hp mfp tech

              #7
              Re: hpcm 6040 toner problems

              chances are you might not be using original toners...try original toners and see

              Comment

              • JustManuals
                Field Supervisor

                5,000+ Posts
                • Jan 2006
                • 9838

                #8
                Re: hpcm 6040 toner problems

                You ARE aware that you're responding to a 2 year old post right?

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