HP desigjet 4500

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  • vale24
    Technician

    50+ Posts
    • Sep 2008
    • 62

    #1

    HP desigjet 4500

    Hello, I have HP designjet 4500 with this problem - it doesn't print anything. It gives ready, it starts printing everything but there is nothing on the paper. The printheads are OK, there is ink insight, I tested them on another ploter,I put a latest firmware and the same story - it prints white pages. Any Idea?
    copier and printer service technician
    The perfect gift
  • landspeeder
    Trusted Tech

    250+ Posts
    • Feb 2010
    • 355

    #2
    maybe a bad flat cable to the carriage ie slight cracking
    You never realize how cheap a professional is until after you let an amateur do it.... and
    if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

    Comment

    • Ducttape n Glue
      Trusted Tech

      100+ Posts
      • Apr 2010
      • 195

      #3
      Only prints white??!!
      Print on black paper. Sorry, seriously though. Do an on-board internal test page. My first thought is the same as landspeeder, ribbon cable, check and reseat the ribbon connector first.

      Comment

      • vale24
        Technician

        50+ Posts
        • Sep 2008
        • 62

        #4
        the strange is that it does everything, first initialization, checking printheads, there is ink in the printheads, the air for the pressure is o.k., all the voltages are ok..... only that there is nothing printed on the paper....
        copier and printer service technician
        The perfect gift

        Comment

        • Ducttape n Glue
          Trusted Tech

          100+ Posts
          • Apr 2010
          • 195

          #5
          here's another possibility.

          Check the front panel graphic language setting, usually set to default of "Automatic". Try another setting if its an HP/GL file you are trying to print, set it for HP/GL is its a PS file Try setting it to PS, then send print and see wjhat happens.

          Comment

          • vale24
            Technician

            50+ Posts
            • Sep 2008
            • 62

            #6
            it doesn't print any internal prints.... Actually is started printing one blue line on the top and that's it. It's so fanny but.... that the real live. So.. I'm waiting for new ideas
            copier and printer service technician
            The perfect gift

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838

              #7
              This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals


              Paul@justmanuals.com

              Comment

              • vale24
                Technician

                50+ Posts
                • Sep 2008
                • 62

                #8
                I have this manual but.... there is nothing for this problem
                copier and printer service technician
                The perfect gift

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