hp2840 uneven density on copies and prints

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  • tpolley
    Technician
    • Nov 2010
    • 12

    #1

    hp2840 uneven density on copies and prints

    i have a customer with an hp2840 with uneven density on copies and prints. all colors. the developer units are within their yield. he had a remanufactured image unit (drum and ITB) wich was only at 20%. the image was uneven on the image transfer belt. i couldn't get to the drum but i assume it was uneven on the drum also. i told him to buy an OEM image unit from hp because i've seen alot of aftermarket image units fail prematurely. well, he called me this afternoon and said he bought a new oem image unit and its still uneven. now i'm suspecting the laser unit(s) or the carousel unit may be out of alignment. what do y'all think?
  • Caldo
    Technician

    50+ Posts
    • Nov 2007
    • 69

    #2
    Originally posted by tpolley
    i have a customer with an hp2840 with uneven density on copies and prints. all colors. the developer units are within their yield. he had a remanufactured image unit (drum and ITB) wich was only at 20%. the image was uneven on the image transfer belt. i couldn't get to the drum but i assume it was uneven on the drum also. i told him to buy an OEM image unit from hp because i've seen alot of aftermarket image units fail prematurely. well, he called me this afternoon and said he bought a new oem image unit and its still uneven. now i'm suspecting the laser unit(s) or the carousel unit may be out of alignment. what do y'all think?
    Sometimes remanufactured products do not work friendly with these machines, try have geniune image unit and color toners replace the remanufactured ones. Again if this does not help, i suggest you clean the image transfer belt and check the sitting postion of the belt for any slight movement.

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
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      Paul@justmanuals.com

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      • prntrfxr
        Service Manager

        1,000+ Posts
        • Apr 2008
        • 1627

        #4
        Carousels get out of alignment on these machines, the carousel bushings go bad, and even the carousel assembly.

        See attached Service Note...
        Attached Files
        Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

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