Hp5550dn

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  • nokia88
    Technician

    50+ Posts
    • Aug 2009
    • 72
    #1

    [Misc] Hp5550dn

    Hi,
    hp5550dn cannot printing through Ethernet 10/100base interface (Win xp/sp3). But through USB, it's OK.
    Action:
    1/ check cable 10/100 & replaced it.
    2/tried to reinstall its driver.
    ...I don't know if Formatter board defective...
    somebody can help me !!!
    Thank you.
    Tags: cable, check, driver, format, interface, printing, reinstall, replaced, sp3, stall, usb
    • Jude
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2009
      • 256
      #2
      try to ping using cmd then ping space then ip adress of the NIC. maybe a bad NIC.

        Comment

        • nokia88
          Technician

          50+ Posts
          • Aug 2009
          • 72
          #3
          ping cmd ok.

            Comment

            • prntrfxr
              Service Manager

              1,000+ Posts
              • Apr 2008
              • 1627
              #4
              If you were able to ping successfully, it is unlikely to be a bad formatter. Are you sure network connection is good and setup properly?
              Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

                Comment

                • mo0651
                  Service Manager

                  1,000+ Posts
                  • Apr 2009
                  • 1054
                  #5
                  something else using that ip address? conflict?

                    Comment

                    • Rob Sandberg
                      Trusted Tech

                      250+ Posts
                      • Jul 2008
                      • 275
                      #6
                      Do you have a link light on the jetdirect port?

                      Rob

                        Comment

                        • mikon88
                          Technician
                          • Mar 2011
                          • 24
                          #7
                          Hi, you can try connect by the external EIO card jetdiret put into the formatter . For example HP Jetdirect 620. On HP website you can download new firmware. Try NVRAM init
                          I ve got fever: My English isn`t good, so please please forgive me any mistakes.

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