9040mfp

[patrick045]

hi

we have a few 9040mfp with print and copy option disabled .

how do i enable these options ?

kind regards .

Pat

[ucinn]

Re: 9040mfp

hi

we have a few 9040mfp with print and copy option disabled .

how do i enable these options ?

kind regards .

Pat

I found this, hope it helps.


HP LaserJet 8150mfp, 9000Lmfp, 9000mfp, 9040mfp, and 9050mfp Series Printers - 'Copier Disabled. Please Check External Copy Control Device' - c00019972 - HP Business Support Center

[CKHP]

Re: 9040mfp

Also, check the formatter and configuration page and make sure the Hard Drive is installed and recognized by the printer. Hard drive is required for the Copy/Send functions. If HDD is ok, then try re-flashing firmware.