HP LJ 4015 Error code: 41.8

[brianho80]

Hi all,

does anyone face this issued before?

when this problem arise, i had upgraded to the latest firmware become 130.xx, but after few days this error code occur intermittently.

can anyone advise what to do?

[prntrfxr]

Re: HP LJ 4015 Error code: 41.8

Not a common error for me. Maybe for someone else. Make sure client loads trays correctly. Maybe watch person that gets the error to load the paper. See if the paper is stored out side of wrapper. Check the type of paper a quality test it. If you need to, bring a ream of good quality paper with you to compare with. Worn rollers, a bad torque limiter, or bad lift drive may also cause this. Watch the paper feed from the rear of the tray with a flashlight.

Service manual says:

1.) Press OK to see if the page will print. If
necessary, turn the product off and then
on.

2.) Verify that the loaded paper meets
HP specifications. If pages stick
together, the paper detect sensors will
detect a sheet of paper longer than what
is expected in the product.


3.) Verify that all paper size settings on the
control panel, in the print driver settings,
and in the software program match.


4.) Verify that the correct size paper is
loaded in the input tray.

[brianho80]

Re: HP LJ 4015 Error code: 41.8

hey thanks prntrfxr for the brief explanation..