Dear Printer Professionals,
I have a very strange issue with a costumer, that uses a local printer.
Their environment looks like this: They have local profiles, that they log on to, and a local printer installed. From the local profile, they access a terminalserver, via RDP. It is in the RDP session that all the work is done.
Problem: When they are printing from the terminalserver, everything is printed in "letter" format. I can't change the format on the terminalserver session, however, on the "local" login, it is set to A4 (which it should be).
If you need any more information (such as printer model etc), please tell. It would be really great if someone could point me in the right direction.
Thank you.
I have a very strange issue with a costumer, that uses a local printer.
Their environment looks like this: They have local profiles, that they log on to, and a local printer installed. From the local profile, they access a terminalserver, via RDP. It is in the RDP session that all the work is done.
Problem: When they are printing from the terminalserver, everything is printed in "letter" format. I can't change the format on the terminalserver session, however, on the "local" login, it is set to A4 (which it should be).
If you need any more information (such as printer model etc), please tell. It would be really great if someone could point me in the right direction.
Thank you.
Comment