Issue on a CP1215

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  • groovy
    Trusted Tech
    100+ Posts
    • Apr 2009
    • 179
    #1

    Issue on a CP1215

    Hi all,
    my customer has an HP CP1215 that has a problem on USB port.
    I hooked up my pc and the printer doesn't show up.
    In my mind the formatter is dead.
    Any ideas?
    Last edited by groovy; 01-20-2012, 05:12 PM.
    Tags: None
    • prntrfxr
      Service Manager

      1,000+ Posts
      • Apr 2008
      • 1627
      #2
      Re: Issue on a CP1215

      It's possible, but it could also be your computer's USB port. Try the following:
      1. Try a different port on the same PC
      2. Try a different PC
      3. Try a different USB cable
      4. Try a different Formatter
      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

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        • groovy
          Trusted Tech
          100+ Posts
          • Apr 2009
          • 179
          #3
          Re: Issue on a CP1215

          1. not tried, look down
          2. tested: same issue
          3. tested: same issue
          4. not tried: it's the only printer i have here.
          Opened up the printer and check the formatter: the only big IC (a Marvell one) looks ok, but it comes hot when i put in the usb cable. Maybe the connector is broken? I checked with a tester but i'm not sure of the result...

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