Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

[aab1]

I seem to be getting "30.01.41 - Scanner Failure" regularly on my HP CM3530, it may be coincidence but it seems to happen when I open the service door, rebooting the machine always clears the error. Scanner and ADF work fine when this error doesn't show up.

Is this a bug that a firmware update can solve or is the scanner actually failing?

Should I install the latest firmware? The current firmware is 3 years old and the latest one was released in January, but once upgraded it's irreversible, are there any known problems with the latest firmware?

Thanks

[aab1]

Re: Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

From a quick search I found this error means:

"30.01.41 Scanner failure There was a SCB error. 1. Turn the product off and then on. 2. Replace the SCB. See Scanner-control board (SCB) on page 279."

However since this only seems to occur sometimes when I open the service door, is it possible it's a bug and there's no actual problem with the SCB?

Thanks

[mojorolla]

Re: Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

facepalm.jpg

[aab1]

Re: Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

[ATTACH=CONFIG]15255[/ATTACH]

From further research one of the firmware updates resolves:

"Intermittent 30.01.41 errors may be displayed on the devices control panel"

I'll install the firmware update now, it hadn't been updated since 2009, glad this is only a bug and not an actual hardware failure.

[HenryT2]

Re: Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

From further research one of the firmware updates resolves:

"Intermittent 30.01.41 errors may be displayed on the devices control panel"

I'll install the firmware update now, it hadn't been updated since 2009, glad this is only a bug and not an actual hardware failure.

WHAT ? All this time I thought THAT error code was from too much air getting in through the door and setting off the Heavy Printer alarm .


Sorry .... I could not help myself .. the devil made me say it

[mojorolla]

Re: Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

I believe he is suffering from a series of ID-10-T errors.

[Jules Winfield]

Re: Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

However since this only seems to occur sometimes when I open the service door, is it possible it's a bug and there's no actual problem with the SCB?

Thanks

So maybe opening the service door isn't such a good thing for you to be doing. Maybe you should just avoid any part of the machine that has anything to do with "service" or "maintenance" or refers to the services of a technician. I'm just trying to save you some aggravation...

Now go home and get your shine box...
shinebox.JPG

[JustManuals]

Re: Often get "30.01.41 - Scanner Failure" on HP CLJ CM3530

I believe he is suffering from a series of ID-10-T errors.

He has a chronic condition