hp designjet 500 - picture of plotter w/ X in display

[walidcharifi]

i have a DesignJet 500+ Plotter that won't shut off. The display is a picture of a plotter with a flashing X on the right side of the plotter
????????

[mo0651]

Re: hp designjet 500 - picture of plotter w/ X in display

Unplug from wall, give it 15 minutes and see if it will come back on.