I have this HP that will pull the paper through on copy mode but nothing prints out. Off the glass is fine. The error history shows 54.1400 codes. It's weird because it acts like nothing happens. Just pulls the paper in as normal and nothing happens. Anyone run into this before?
-
-
Re: HP CM2320fxi MFP Will not copy from ADF
The error code is 54.1400 and the description is "color plane registration sensor error". So far the techs had me:
1) Update the firmware to the latest release (20090209)
2) Recalibrate the printer 3 times
3) Reboot the printer
4) Reboot my computer
5) Print calibration reports; the right-angled bars at the top and bottom appeared OK
6) Print an "Error Report", which itself failed with a message:
7) Replacing the toner cartridges
Comment