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  • bonnie750
    Trusted Tech
    250+ Posts
    • Nov 2007
    • 302

    scanning

    has anyone setup scan to folder on a laserjet 5035 using two network cards? I can set up to print with both from 2 networks but as soon as scanning is enabled authentication fails..
    Any ideas/theories guys?

    Bill
  • TheOwl
    Service Manager
    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1733

    #2
    Re: scanning

    Try entering in the domain name before the username or IP address of the machine that holds the username before the username:

    domainname\username

    or

    x.x.x.x\username

    The machine needs to know where the credentials are kept so that it can authenticate correctly. If the machine just isn't authenticating, then this means that it can find the network path ok.
    Please don't ask me for firmware or service manuals as refusal often offends.

    Comment

    • bonnie750
      Trusted Tech
      250+ Posts
      • Nov 2007
      • 302

      #3
      Re: scanning

      thank you for that. just can't get my head round this one. i will get there and try try your suggestion

      regards

      bill

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