p4515 Jamming at sep roller

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  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774

    #1

    p4515 Jamming at sep roller

    First page feeds fine then the second page willl sometimes stop at sep/feed roller and the paper is ripped the size of the roller or it gets through but has that same rip and either folds and jams in the fuser or exit area. I brought it in shop and it quit doing it. I changed the paper pu assembly, feed solenoid and rollers. Tested like 500 pages . Then I took it back today and it does it again. I took the separation torque limiter off to see what would happen and it works but ocassionally will feed more than 1 page. I am missing something please let me know if you have seen this.

    Note: Firmware is up to date. (The first thing i did.)
    The error is 13.30.00
    Izzy
  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774

    #2
    Re: p4515 Jamming at sep roller

    This is tray 2 and tray 3 works perfectlly . I also changed the entire paper tray
    Izzy

    Comment

    • Wild Bill
      Senior Tech

      500+ Posts
      • Jul 2005
      • 774

      #3
      Re: p4515 Jamming at sep roller

      The solution was to reform the metal guide ( Bent ) that is actually mounted on Tray 1 but guides the paper from Tray 2 to feed roller assembly
      Izzy

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