Hewlet packard CM 6040

[CrapAimer]

Hi All

Ricoh trained engineer here. customer has asked me to look at a CM6040 machine

when switched on machine turns over as if starting up then does nothing, display panel dead etc. customer spoke with there help desk he has taken the controller board out and cleaned the dims etc.

Any ideas

Many thanks
George

[hp mfp tech]

Re: Hewlet packard CM 6040

its memory problem which is located on a formatter board on the back side of the machine..you just need to replace the memory thats all.

[CrapAimer]

Re: Hewlet packard CM 6040

Hi
THanks for getting back to me, is this just standard memory chips you can get from any electronic store

[hp mfp tech]

Re: Hewlet packard CM 6040

no. dimm,after you remove your formatter board..its right under your hard drive for you to be able to get to it you'l need to remove the hard drive 1st then get to the dimm...order it from any hp parts provider

[CrapAimer]

Re: Hewlet packard CM 6040

Many Thanks

will give it a try

[hp mfp tech]

Re: Hewlet packard CM 6040

no prob let me know how it turn out.

[ucinn]

Re: Hewlet packard CM 6040

Hi All

Ricoh trained engineer here. customer has asked me to look at a CM6040 machine

when switched on machine turns over as if starting up then does nothing, display panel dead etc. customer spoke with there help desk he has taken the controller board out and cleaned the dims etc.

Any ideas

Many thanks
George

Have had this twice and both times it was the DC controller board.

[JustManuals]

Re: Hewlet packard CM 6040

This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:

Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


Paul@justmanuals.com

[CrapAimer]

Re: Hewlet packard CM 6040

Hi all
we update on the problem, changed the dimm working a treat now, Thanks for all your help

[Rich]

Re: Hewlet packard CM 6040

The memory DIMM on the formatter causes that. Change it and away you go.

[Munter]

Re: Hewlet packard CM 6040

Just had this exact same issue. Ordered the Formatter, Op Panel, and Dimm ... replaced all in one go ... no change.

Out of mild desperation to get customer back online after waiting for parts, I read this thread and fitted all the old units back into m/c but installed the new Dimm ... m/c boots up as normal and everything works.

Thanks