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Hi, does anyone have any ideas on the above Code? The best I can determine is a Magenta Laser/Scan issue, the Magenta EPU was replaced however the Code still remains.
The 51.xx error occurs when there is an error in connection with the laser, if you open the printer to clean the lens, surely you have forgotten to replace the cable connection purple laser. open it again and reconnect all cables OR: 51.X PRINTER ERROR A loss of beam-detect occurred. X description: 1 = Beam-detect error 2 = Laser error 1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. 4. Replace the laser/scanner. 5. Replace the DC controller.
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