HP m9050 MFP

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  • ucinn
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 383

    #1

    HP m9050 MFP

    I'm getting a 30.1.12 code. Originally it had a 30.1.34. I replaced the SCB with no change. I then replaced the formatter and hard drive, it then showed a 30.1.13. I then rplaced the flatbed optical unit and now it shows a 30.1.12. The ADF passes all motor, lamp, and sensor tests. Anybody got any suggestions?
  • ucinn
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 383

    #2
    Re: HP m9050 MFP

    Originally posted by ucinn
    I'm getting a 30.1.12 code. Originally it had a 30.1.34. I replaced the SCB with no change. I then replaced the formatter and hard drive, it then showed a 30.1.13. I then rplaced the flatbed optical unit and now it shows a 30.1.12. The ADF passes all motor, lamp, and sensor tests. Anybody got any suggestions?
    I forgot to add that it has a new DC controller and the latest firmware in it.

    Comment

    • prntrfxr
      Service Manager

      1,000+ Posts
      • Apr 2008
      • 1627

      #3
      Re: HP m9050 MFP

      I've not had this problem, but this is what I found for 30.1.12:

      1. Turn the power off, unplug the
      power cord. Plug in the power
      cord, and turn the power on.
      2. Reconnect connectors J158
      and J159 on the ADF inverter
      PCB, and reconnect connector
      J104 on the SCB.
      3. Reconnect connector J102 on
      the ADF inverter PCB, connectors
      J301 and J304 on the ADF analog
      processor board, and J601 on the
      ADF CCD driver PCB.
      4. Reconnect connector J303 on
      the ADF analog processor PCB,
      and connector J602 on the ADF
      CCD driver PCB.
      5. Replace the ADF inverter PCB
      (LJ 9000mfp/9000Lmfp only).
      6. Replace the ADF lamp
      assembly (LJ 9000mfp/9000Lmfp
      only).
      7. Replace the ADF analog
      processor PCB.
      8. Replace the SCB.
      9. Replace the ADF optical
      assembly.


      For the 30.1.13 I have:

      1. Turn the power off, unplug the
      power cord. Plug in the power
      cord, and turn the power on.
      2. Reconnect connector J161 and
      J162 on the flatbed inverter PCB,
      and connector J205 on the SCB.
      3. Reconnect connector J103 on
      the SCB, J504 and J503 on the
      flatbed intermediate PCB, J201
      and J202 on the flatbed analog
      processor PCB, and J601 on the
      flatbed CCD driver PCB.
      4. Reconnect connector J105 on
      the SCB, J502 and J501 on the
      flatbed intermediate PCB, J203
      and J204 on the flatbed analog
      processor PCB, and J602 on the
      flatbed CCD driver PCB.
      5. Replace the flatbed inverter
      PCB (LJ 9000mfp/9000Lmfp
      only).
      6. Replace the flatbed lamp
      assembly (LJ 9000mfp/9000Lmfp
      only).
      7. Replace the SCB.
      8. Replace the flatbed optical
      assembly.

      For the 30.01.34 I have:

      From the service manual.
      30.1.34 Loss of communication with the formatter or
      cable error.
      1. Turn off the device and then turn on
      the device.
      2. Check the connections between the
      scanner assembly and the formatter.
      3. Make sure that the hard disk drive on
      the formatter is connected correctly
      and that the hard disk is functioning
      correctly.
      4. This error condition can be related to
      network traffic at the customer site;
      isolate the MFP from the network and
      troubleshoot accordingly.
      5. If the message persists, replace the
      scanner assembly.

      My suggestion, since I have not had this problem before, is to try to go back through the steps and catch any one of these you might have missed. I think I would run tests without the Hard Drive installed too.

      Make sure you are testing the machine from a known good outlet, without a surge protector and it might help to plug it into a dedicated outlet that is not in the same circuit with the one you've been using. These machines are power hogs and any power fluctuations can cause some weird stuff. I had a tech with a strange motor error, he replaced it and got a fan error, he replaced them and got a motor error, he replaced the DC controller, and it turned out to be the LVPS (also a weak point on this machine).
      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

      Comment

      • ucinn
        Trusted Tech

        250+ Posts
        • Jun 2009
        • 383

        #4
        Re: HP m9050 MFP

        Originally posted by prntrfxr
        I've not had this problem, but this is what I found for 30.1.12:

        1. Turn the power off, unplug the
        power cord. Plug in the power
        cord, and turn the power on.
        2. Reconnect connectors J158
        and J159 on the ADF inverter
        PCB, and reconnect connector
        J104 on the SCB.
        3. Reconnect connector J102 on
        the ADF inverter PCB, connectors
        J301 and J304 on the ADF analog
        processor board, and J601 on the
        ADF CCD driver PCB.
        4. Reconnect connector J303 on
        the ADF analog processor PCB,
        and connector J602 on the ADF
        CCD driver PCB.
        5. Replace the ADF inverter PCB
        (LJ 9000mfp/9000Lmfp only).
        6. Replace the ADF lamp
        assembly (LJ 9000mfp/9000Lmfp
        only).
        7. Replace the ADF analog
        processor PCB.
        8. Replace the SCB.
        9. Replace the ADF optical
        assembly.


        For the 30.1.13 I have:

        1. Turn the power off, unplug the
        power cord. Plug in the power
        cord, and turn the power on.
        2. Reconnect connector J161 and
        J162 on the flatbed inverter PCB,
        and connector J205 on the SCB.
        3. Reconnect connector J103 on
        the SCB, J504 and J503 on the
        flatbed intermediate PCB, J201
        and J202 on the flatbed analog
        processor PCB, and J601 on the
        flatbed CCD driver PCB.
        4. Reconnect connector J105 on
        the SCB, J502 and J501 on the
        flatbed intermediate PCB, J203
        and J204 on the flatbed analog
        processor PCB, and J602 on the
        flatbed CCD driver PCB.
        5. Replace the flatbed inverter
        PCB (LJ 9000mfp/9000Lmfp
        only).
        6. Replace the flatbed lamp
        assembly (LJ 9000mfp/9000Lmfp
        only).
        7. Replace the SCB.
        8. Replace the flatbed optical
        assembly.

        For the 30.01.34 I have:

        From the service manual.
        30.1.34 Loss of communication with the formatter or
        cable error.
        1. Turn off the device and then turn on
        the device.
        2. Check the connections between the
        scanner assembly and the formatter.
        3. Make sure that the hard disk drive on
        the formatter is connected correctly
        and that the hard disk is functioning
        correctly.
        4. This error condition can be related to
        network traffic at the customer site;
        isolate the MFP from the network and
        troubleshoot accordingly.
        5. If the message persists, replace the
        scanner assembly.

        My suggestion, since I have not had this problem before, is to try to go back through the steps and catch any one of these you might have missed. I think I would run tests without the Hard Drive installed too.

        Make sure you are testing the machine from a known good outlet, without a surge protector and it might help to plug it into a dedicated outlet that is not in the same circuit with the one you've been using. These machines are power hogs and any power fluctuations can cause some weird stuff. I had a tech with a strange motor error, he replaced it and got a fan error, he replaced them and got a motor error, he replaced the DC controller, and it turned out to be the LVPS (also a weak point on this machine).
        Thanks for the suggestions..it is fixed and don't know why...lol in the service mode there was an upload SCB frimware..we didn't have that firmware but pushed it anyway..it said please wait then freaked out. Turned it off then back on and it started working and has been working now for half a day...dunno..lol.. put the old formatter back in and the 30.1.34 returned, so the formatter was definitely that problem.

        Comment

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