HP 4730cm

[TEC DOG]

Hi

I'm not really familiar with HP 4730 but this can't be so hard. Have display massage encrypted disc and 83.88D4 error.So, to be sure i swap the disc with the same working model.After that i make disc
initializing,preform secure storage reset,configure settings without encrypting but i'm getting again 83.88D4 error with second disc.
Manual can't help any more.Maybe you guys?

[Rob Sandberg]

Re: HP 4730cm

I hope this helps:

8X.YYYY EMBEDDED
JETDIRECT ERROR
This message is generated by a failure of
the embedded Jetdirect print server.
Turn the MFP off then on. Press ?
for
more information.

This would mean replacing the formatter board.
Read all warnings before doing this.
Try reseating it first.


Rob S

[TEC DOG]

Re: HP 4730cm

Thanks for response Rob.First problem on the printer was freezing and i swap a formatter board from working printer but problem stay.After that i replace hard disc.Still the same.I'm thinking about dc controller.

[prntrfxr]

Re: HP 4730cm

Why would you think it was the DC controller? It has nothing to do with communication between the disc drive and the formatter. Updating firmware and memory would have more to do with the disc drive and the formatter than the DC controller.

Make sure formatter is seated properly (this board is not secured with screws).
Remove the disc drive and power up the printer.
Update firmware.
Power down printer, install hard disc, and power up printer (make sure card is installed properly.
Initialize it.
Is the error still present?
If yes it is either a defective HDD or a bad formatter.
Note: this error could also be the embedded nic in the formatter that is bad.

[TEC DOG]

Re: HP 4730cm

Thanks Prntrfxr.I think about DC because i replace disc and formatter from working printer and have same issue.Also if i press sleep button and wake up again display freeze.