[Jamming] Color LaserJet 2840 - Pickup Roller Access

[Texicus]

Hi there! I've got an issue with a LaserJet 2840 that's having paper pickup issues. It picks the paper up from the tray just fine, but occasionally gets stuck at the pickup rollers inside the printer - not the registration roller, but the first set of rollers as the paper enters the printer from the tray. I didn't even notice them until I looked at the printer from the bottom without the tray inserted - any easy way to clean these up? It looks like it'd be a monster job to disassemble the printer to the point of having access to these rollers...thanks!

Edit:

I was able to get a look at another 2840 this morning. It looks like I can get a credit card up there. Going to try wetting a cloth and run it by a few times...that should help things a bit!

[JustManuals]

Re: Color LaserJet 2840 - Pickup Roller Access

You should get yourself a manual.

http://www.justmanuals.com/hp-color-laserjet-mfp-282028302840-allinone-parts-service-manual-p-23491.html?cPath=402_405

Paul@justmanuals.com

[Wild Bill]

Re: Color LaserJet 2840 - Pickup Roller Access

Buy a service manual and the pickup roller

[Texicus]

Re: Color LaserJet 2840 - Pickup Roller Access

Was able to find a service manual for the printer - it's the tray 2 feed roller that seems to be the issue. I'll clean it when I get a chance and report back!