HP Pro mfp 521dn

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1396
    #1

    HP Pro mfp 521dn

    Have a HP MFP 521dn that will not duplex. The duplex option is selected but we get two sheets when trying to duplex. And here is the hairy thing, the second sheet is a mirror image (backwards). Did firmware updates and no help. Anyone seen this?????
    Tags: None
    • Wild Bill
      Senior Tech

      500+ Posts
      • Jul 2005
      • 774
      #2
      Re: HP Pro mfp 521dn

      Can you do a duplex test page; If it works good then I would think it would be a driver
      Izzy

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        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3930
          #3
          Re: HP Pro mfp 521dn

          Does that happen for both prints and copies?
          If it only happens when the machine prints, I'd be somewhat suspicious of the application the machine is printing from as well as the driver.

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