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  • zaza
    MECANOGRAPHE

    1,000+ Posts
    • Mar 2008
    • 1095

    #1

    [Error Code] help

    hello all technician we have HP Laser jet CP5225 ..it have this error code 55.601 ..please help
    BEST TECHNICIAN . NICE PEOPLE .
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3930

    #2
    Re: help

    While I am fairly certain you have already tried this, I still need to ask -
    Have you turned the machine off and unplugged the power cord from the wall socket?

    Comment

    • zaza
      MECANOGRAPHE

      1,000+ Posts
      • Mar 2008
      • 1095

      #3
      Re: help

      Originally posted by Iowatech
      While I am fairly certain you have already tried this, I still need to ask -
      Have you turned the machine off and unplugged the power cord from the wall socket?
      surly l trying do it this solution but anything chance ..please any other idea ??
      BEST TECHNICIAN . NICE PEOPLE .

      Comment

      • Tonerbomb
        AutoMajical Resolutionist

        Site Contributor
        2,500+ Posts
        • Feb 2005
        • 2589

        #4
        Re: help

        It's good to hear from you ZAZA. This might help you:

        ‎05-01-2013 Message 4 of 6 (1,552 Views)

        Re: Color laser cp 5225 showing 55.0601 error




        Post options









        ‎05-09-2013 04:37 AM
        Hello,

        • Power cycle the printer
        • Check if the printer comes to ready. If it display's the same error , please perform

        NVRAM initialization

        ( CAUTION: All network settings are also reset. Be sure to print a configuration page before performing
        an NVRAM initialization. Make note of the IP address that is listed on the configuration page. You need
        to restore the IP address after performing an NVRAM initialization )

        Performing an NVRAM initialization resets the following settings and information:
        ● All menu settings are reset to factory default values.
        ● All localization settings, including language and country/region, are reset.
        After performing an NVRAM initialization, reconfigure any computers that print to this product so that
        the computers can recognize the product.

        Perform an NVRAM initialization
        1. Turn the product off.
        2. Simultaneously press the Right arrow button and the X button. Keep these buttons depressed
        as you turn the product on.
        3. When Permanent storage init. appears on the display, release both buttons.
        4. When the product has finished the NVRAM initialization, it returns to the Ready state.

        • If performing NVRAM does not resolve the issue , we need to replace the DC Controller.


        HP Employee

        Here 's the link to that post: Color laser cp 5225 showing 55.0601 error - HP Enterprise Business Community
        Mystic Crystal Revelations

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