PRINT QUALITY

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  • 4raddoo
    Technician
    • Oct 2011
    • 30

    [Misc] PRINT QUALITY

    I have hp 2840 color laser but whenever i want to print or do copies it only come on one side. Can anyone help me?
  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774

    #2
    Re: PRINT QUALITY

    I don't understand the question
    Izzy

    Comment

    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3933

      #3
      Re: PRINT QUALITY

      What is the full model number, including the letters on the right and left side? That machine may not be capable of automatic two sided printing. There's no way for us to know without that very basic information.
      Or, you might not have selected automatic two side printing properly. That's kind of unlikely if you have checked the user instructions that are on the CD that came with the machine, though.
      If the machine is capable of two sided printing and still won't do that, there should be indications of paper jams when you try. Were there any? The absence of that very basic information is why I came up with those other two suggestions.

      Comment

      • Wild Bill
        Senior Tech

        500+ Posts
        • Jul 2005
        • 774

        #4
        Re: PRINT QUALITY

        Iowa, you are much nicer and more patient than me. Its like he is thinking we can somehow know exactly WTF he's talking about.
        Probably something they can do by looking in the %#^@ owners manual!
        Izzy

        Comment

        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3933

          #5
          Re: PRINT QUALITY

          Well, if I haven't heard of the poster before I'll try to give them some help if I think I have a clue about what they are talking about, on the chance they'll come back and help others out. That's kind of how I got started on CTN.
          Still, the person who started this thread does need to define the problem better. That's why I asked those questions, and based on their responses to date I think we're done here.

          Comment

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