HP P3015 Service manual. 49 code diplays intermittanly.

[Desert Rat]

I'm in search of the service and parts manual for this model. I saw it again after replacing tray 2 feed and pick up rollers along with
the sep pad. Seemed ok then, but now it intermiianly,a 49

Thanks DR

[Blizzoo]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

Check PM.

[tee]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

I find hp manuals at feedroller.com

[Kidaver]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

lbrty.com has HP manuals, parts diagrams, and articles. good site to know if you work on a lot of HP's

[Desert Rat]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

Thanks for the replies everyone. I've gotton parts from liberty, I forgot they have that stuff on line.
I will give them look and see what they got.

Thanks again

DR

[BuddyMc]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

You can get the manual here, hope it helps you out.

HP Laserjet P3015 Service manual

[ArazelEternal]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

A 49 error on HP printers typically has to do with a firmware error of one sort or another. These can be caused by a number of things.

Things to look into:
The document you are trying to print. Documents with bad or corrupt data in them can cause 49 errors to pop up when trying to print.
The program you are printing from. Some programs can cause this issue. If the above doesnt fix it, try printing a document from a different program.
The driver. IF the driver has gone corrupt, this can cause a firmware error. Reinstall the driver.
Unlikely, but a bad cable can cause firmware issues as well. If none of the above works, replace the cable.

Should all of the above fail, try and find a firmware update for it on HP's website. Install the firmware update and see if that fixes it.

If all else fails, you would be looking at replacing the formatter.

[Kidaver]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

I'd started another thread about a 49 code on HPs and F278 code on Kyoceras that was caused from people printing stuff from recipe websites...another tech mentioned zillow.com can cause these....think the fix was basically upgrade FW and print drivers...

[Iowatech]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

49 error codes are often caused by bad print jobs, too. It could be just as simple as upgrading the software you are printing from.

[Desert Rat]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

Thank you everyone for that imformative post.
As I recall they were having a problem with wall port. They switched the cable from the
printer to a different port and that seemed to fix it.
I am going to save that post for later reference.

Thanks

DR

[prntrfxr]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

90% of the time they are caused by corrupted data from clients PC's. Just clear the print queue and continue. Sometimes it is software conflicts
Sometimes they just need to update drivers. When IT updates software and leaves same drivers they can have issues. I've also seen clients use older drivers from other machines. (Client printing to a P4015 using a 4200 driver.) They complained that, "it worked before". This may be true but if they have updated other software or firmware on the printer it may no longer work. Best to have the same driver for the printer installed (universal drivers are different).
Sometimes firmware update is needed.

8% of the time they have an issue with cabling

2% of the time there is a problem with network card/formatter

[Desert Rat]

Re: HP P3015 Service manual. 49 code diplays intermittanly.

Thank you for those statistics. I'll make a note of this for future reference.

DR