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the most common is the carousel sensor ps3 is dirty, on of the toner carts is not in all the way or the flap/door on toner cart is broken and hanging up the carousel or the carousel drive motor is bad. Other items you need service manual to check , hp has you checking voltages for relay board, dc controller and other items. but usually it is ps3 faulty or dirty, carousel motor/drive system or toner cart obstructing rotation of carousel.
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