HP Laserjet P4015X with 41.8 Error message

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  • Dazza
    Technician
    • Aug 2012
    • 15

    #1

    HP Laserjet P4015X with 41.8 Error message

    Hi

    Can anyone shed any light on this issue and what it relates to I found the following on another website which seemed to fix the issue but then came back later in the day.

    HP Error Code:41 - Temporary Print Engine ErrorExplanation:The printer has experienced a temporary printer engine error, which can normally be easily resolved.

    What to do:
    Turn the printer off at the machine, then the mains and leave for 30 seconds. Turn back on and resend the print job if necessary.

    Can anyone confirm this is correct or incorrect

    Thanks in advance
  • draph
    Trusted Tech

    100+ Posts
    • Jan 2010
    • 132

    #2
    Re: HP Laserjet P4015X with 41.8 Error message

    If the motor is running for an extended period before the code appears you need to replace the fusing assembly.

    Comment

    • Dazza
      Technician
      • Aug 2012
      • 15

      #3
      Re: HP Laserjet P4015X with 41.8 Error message

      I did read somewhere that it could be fuser related I'll give that a try thanks for your help

      Comment

      • Wild Bill
        Senior Tech

        500+ Posts
        • Jul 2005
        • 774

        #4
        Re: HP Laserjet P4015X with 41.8 Error message

        I would also update the Frimware

        Firmware Upgrade Issue, P4015, P4014, P4515 Hanging Display, Poor Fusing
        Izzy

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