M603 with 59.00.30 error

[sharpie]

I have a HP M603 that will not come to ready, 59.00.30 error. I have replaced the paper feed motor and the DC Controller. The yellow error light stays on when the main power switch is turned off. Has anyone else had this issue?

The error occurs during the startup routine when it gets to [initializing 9]

[Elmtech]

Re: M603 with 59.00.30 error

Might be a power supply issue. Have you tried a different power point and maybe swap the lips. Run a factory reset as well might work. Also worth removing the formatter and running an engine test to see if the formatter has issues.

[ncbabak]

Re: M603 with 59.00.30 error

Hi
59.00.30 error To continue turn off then on
Description
A motor error has occurred.
Paper path malfunction Feed motor (M101) failure (start-up or rotational)
Solve problems
1. Reconnect the connector (J191) on the feed motor and the connector (J91) on the DC controller PCA.
2. Use the feed motor (M101) drive test in the Component test to verify that the motor is properly functioning. If is not, replace the feed motor (M101).

[sharpie]

Re: M603 with 59.00.30 error

I have performed the cold reset and am probably going in the direction of the power supply. The paper feed motor works in service mode, but now the fusing motor and the drum drive motor do not. I dont have a PS to swap so it will be a day or two befroe I can update.

[Acme]

Re: M603 with 59.00.30 error

fuser locked up? ive had em twice, wouldnt budge by hand, and my grips pretty good.

[sharpie]

Re: M603 with 59.00.30 error

I tried a new fuser before I replaced the paper feed motor as it did seem to turn harder that I had expected it to. I have lost both the fuser drive and the drum drive motors activating in service mode. I took the fuser motor out and plugged everything back in to test it with no load and the power supply relay clicks but no motor function.

[sharpie]

Re: M603 with 59.00.30 error

Well, I am back on this unit and replaced the HVPS, DC Controller and the paper feed motor. I also put in a new fuser and the printer still errors as soon as the initialization process hits #9. The error light blinks and it finishes the initialization process then shows the error. I am unable to find any information in the manual about what is being initialized at which stage but it happens at 9 every time. Looks like I will be installing a formatter next but I hate doing the replace parts until the problem goes away program. Now I have another M600 series that gives an error of [unexpected paper size] when running reports, but will run 70 to 80 or more without an error. I have replaced all feed tires, pulled the front frame off and cleaned and checked the conveyance rollers behind the bypass and replaced the fuser and toner cartridge. HP says general printing error, nice.

[Iowatech]

Re: M603 with 59.00.30 error

Well, I am back on this unit and replaced the HVPS, DC Controller and the paper feed motor. I also put in a new fuser and the printer still errors as soon as the initialization process hits #9. The error light blinks and it finishes the initialization process then shows the error. I am unable to find any information in the manual about what is being initialized at which stage but it happens at 9 every time. Looks like I will be installing a formatter next but I hate doing the replace parts until the problem goes away program. Now I have another M600 series that gives an error of [unexpected paper size] when running reports, but will run 70 to 80 or more without an error. I have replaced all feed tires, pulled the front frame off and cleaned and checked the conveyance rollers behind the bypass and replaced the fuser and toner cartridge. HP says general printing error, nice.

Does the unexpected paper size error happen from all paper trays? If it happens from tray 2 or any specific optional trays that might be installed, it could be the tray itself. I think the machine determines the paper size by the position of the guides in tray 2 and the optional units, so you might check those out.
A while back, I had an older machine that gave me an Unexpected Paper Size error that caused me a great deal of irritation, but I don't remember exactly what finally took care of that. If you could let us know where the paper stops when the error occurs, it could help (it stinks when you can't see or hear the machine you are troubleshooting). Here's a guess anyway if you want it - double check the sensors between the paper tray and the registration area and make sure all of them are clean and their feelers are not out of position or damaged. Seems like the ones closest to the registration area are the ones to concentrate on, but I'm not sure.

[sharpie]

Re: M603 with 59.00.30 error

The issue is from tray 2 and the paper stops 1/2 way out of the exit rollers. I had the registration and the front end pulled off this machine and cleaned and checked all the sensors and flags. The cassette looked ok but there were no other 600's at this location to swap with. The troubleshooting problem here is it will run lots of pages with out an error, throw a few errors in 20 or 30 prints and then run lots of pages again.

[Acme]

Re: M603 with 59.00.30 error

is the sheet thats half way out blank? check that paper feed solinoid to make sure its not sticking.

[sharpie]

Re: M603 with 59.00.30 error

No, it is a single page, printed .

[prntrfxr]

Re: M603 with 59.00.30 error

These machines are notorious for having Formatter issues and considering what you have already tried I would lean strongly in that direction.

The fusers not rotating by hand is not unusual. Fusers with the sleeves aren't designed to rotate by hand without heat applied. The lubricant gets more fluid when it heats up and turns easily when installed. There is a cam on the side of the fuser that releases pressure on the LPR. If you rotate the cam until pressure is released and you still have trouble turning it, then I would think there is a problem with the fuser. Fusers can cause other errors with this machine, but this problem was happening with the old fuser in, right? In that case, it is unlikely to be the fuser.