79 00fe service code on an HP LaserJet 8000

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  • spanky
    Trusted Tech

    250+ Posts
    • Sep 2012
    • 468

    #1

    79 00fe service code on an HP LaserJet 8000

    The printer is an HP LaserJet 8000. The error is a 79 00fe. If the network cable is disconnected I can print self-tests. Once the network cable is connected and I get data in from the network, I get the error. Sometimes it will print a few pages and get the error, but most of the time it will finish printing half the page before the error occurs. The manual says it is a formatter board error so I changed that. I still got the error so I changed the network board (it is separate on this model). Still got the error. Any help out there on this?
  • Elmtech
    Trusted Tech

    100+ Posts
    • Nov 2013
    • 155

    #2
    Re: 79 00fe service code on an HP LaserJet 8000

    Have you tried a new network cable, network port or doing a crossover to a laptop. Rule out the users network.

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    • theengel
      Service Manager

      1,000+ Posts
      • Nov 2011
      • 1784

      #3
      Re: 79 00fe service code on an HP LaserJet 8000

      Possibly a PDF problem? Make sure the firmware is up to date, and you might see if there's a correlation between the size of the job and the error. Also:

      printer error 79.00FE- on a laserjet 8100 - HP Enterprise Business Community

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