Error 49.20ee on HP Laserjet M4555 MFP

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  • mtebka
    Technician
    • Dec 2013
    • 38
    #1

    [Error Code] Error 49.20ee on HP Laserjet M4555 MFP

    Please can anyone tell me how to clear error 49.20e on the HP Lj 4555. Thank you in advance.
    Tags: None
    • Wild Bill
      Senior Tech

      500+ Posts
      • Jul 2005
      • 774
      #2
      Re: Error 49.20ee on HP Laserjet M4555 MFP

      There are tons of information on 49 errors on Copytechnet if you scroll through you'll find them.


      PRNTRFXR posted this somewhere and Liberty both good stuff.
      49 errors Quick Look
      49 errors are communication errors caused by:

      1. Documents left in the queue. (30%)
      2. Firmware needs to be updated. (50%)
      3. Network setting issues/cabling (15%)
      4. Formatter to DC controller connections (5%)




      Liberty 49 error trouble shooting.pdf
      Attached Files
      Izzy

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        • subaro
          Service Manager

          1,000+ Posts
          • Oct 2010
          • 1272
          #3
          Re: Error 49.20ee on HP Laserjet M4555 MFP

          perfect reply bill.
          THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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            • wseyller
              Service Manager

              1,000+ Posts
              • Sep 2012
              • 1129
              #4
              Re: Error 49.20ee on HP Laserjet M4555 MFP

              Yes good info. The firmware on these HPs are definitely important. A lot of 49 error fixes on HP firmware. Personally I see mostly from using the wrong driver.

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                • theengel
                  Service Manager

                  1,000+ Posts
                  • Nov 2011
                  • 1784
                  #5
                  Re: Error 49.20ee on HP Laserjet M4555 MFP

                  49 errors are a big money maker for those accounts that pay per call. But wow--trying to convince IT that it's not the printer can be difficult. And then there's that small percentage when the machine actually DOES need a new formatter.

                    Comment

                    • mtebka
                      Technician
                      • Dec 2013
                      • 38
                      #6
                      Re: Error 49.20ee on HP Laserjet M4555 MFP

                      thank you guys will use the troubleshooting guide

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