Hello.
my customer upgraded firmware by HP upgrade utility by network and after upgrading the message "Resend update" left on the display.
The printer operate normally. The new version of firmware is listed on the status page.
I tried to resend upgrade first time by ftp (totalcommander) and second time by USB connection using command line to localhost\printer_sharename but it did not help us.
Upgrading firmware always run pass without any visible problem but after reboot and initiallization the message "Resend update" is still displayed.
Any idea ?
Thank you for your help.
my customer upgraded firmware by HP upgrade utility by network and after upgrading the message "Resend update" left on the display.
The printer operate normally. The new version of firmware is listed on the status page.
I tried to resend upgrade first time by ftp (totalcommander) and second time by USB connection using command line to localhost\printer_sharename but it did not help us.
Upgrading firmware always run pass without any visible problem but after reboot and initiallization the message "Resend update" is still displayed.
Any idea ?
Thank you for your help.
Comment