Hp cp3525dn no display

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  • songela
    Trusted Tech
    Site Contributor
    100+ Posts
    • Mar 2008
    • 216

    Hp cp3525dn no display

    This machine was previously displaying error 55.04.00. I tried to take off all the connector on the DC Controller and back again. I also didi the same to the memory DIMM.
    On powering it ON again, the Display does only glow, but nothing is displayed. The warm-up Rotation can be heard and the indicators Ready, Data, and Attention light up once and goes and remain OFF.

    I beg your help and suggestions please!
  • theengel
    Service Manager
    1,000+ Posts
    • Nov 2011
    • 1784

    #2
    Re: Hp cp3525dn no display

    You can probably start by replacing the DC controller.

    Comment

    • songela
      Trusted Tech
      Site Contributor
      100+ Posts
      • Mar 2008
      • 216

      #3
      Re: Hp cp3525dn no display

      Originally posted by theengel
      You can probably start by replacing the DC controller.
      Thanks for the response

      Comment

      • Elmtech
        Trusted Tech
        100+ Posts
        • Nov 2013
        • 155

        #4
        Re: Hp cp3525dn no display

        If the back light on the display is lit but there is no memory count it means it can't detect the memory DIMM usually. Try to do an engine test by hitting the button on the DC controller if it prints it's a formatter or DIMM issue.

        Comment

        • Gus633
          Technician
          • Jun 2015
          • 43

          #5
          Re: Hp cp3525dn no display

          Originally posted by songela
          Thanks for the response
          Also check that you've plugged/not disturbed J303 on the
          Inter connect board. Supplies power to the screen,etc.
          I know cos I've forgotten to plug it back myself.
          Printer spools up but you can't see anything.

          Comment

          • Gus633
            Technician
            • Jun 2015
            • 43

            #6
            Re: Hp cp3525dn no display

            Originally posted by Gus633
            Also check that you've plugged/not disturbed J303 on the
            Inter connect board. Supplies power to the screen,etc.
            I know cos I've forgotten to plug it back myself.
            Printer spools up but you can't see anything.
            Oops also J304! It's the one with the ferrite ring on the cable assembly.

            Comment

            • songela
              Trusted Tech
              Site Contributor
              100+ Posts
              • Mar 2008
              • 216

              #7
              Re: Hp cp3525dn no display

              Thank you guys for all the replies.
              The printer has been unplugged for a week as the customer was closed for a while. ON switching it back OH again, it just worked fine

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