Windows 10 and scan Kyocera ecosys M5526cdn

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  • varazir
    Junior Member
    • Nov 2019
    • 2

    Windows 10 and scan Kyocera ecosys M5526cdn

    Hello,

    I have a 3rd party software that I try to use to scan from this printer. I get a error check TWAIN drivers in the controlpanel.
    The settings looks OK there. The correct printer is selected.

    It's documentation system so it need to be used to scan with, can't use any other.
  • ntbann
    Senior Tech

    500+ Posts
    • Jan 2012
    • 613

    #2
    Re: Windows 10 and scan Kyocera ecosys M5526cdn

    We had a twain issue that we had to right click and run as administrator.

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27450

      #3
      Re: Windows 10 and scan Kyocera ecosys M5526cdn

      Did you configure the twain driver? Also have seen issues where Kyocera twain will not work with some software.

      Comment

      • varazir
        Junior Member
        • Nov 2019
        • 2

        #4
        Re: Windows 10 and scan Kyocera ecosys M5526cdn

        Originally posted by ntbann
        We had a twain issue that we had to right click and run as administrator.
        tried it now, one step forward, windows scan finds the printer but can't connect to it.

        32zmf9a.jpg


        Originally posted by bsm2
        Did you configure the twain driver? Also have seen issues where Kyocera twain will not work with some software.
        Kd8Cfz4.jpg

        Comment

        • rvptor
          Technician
          • Aug 2018
          • 19

          #5
          Re: Windows 10 and scan Kyocera ecosys M5526cdn


          Update new firmware on M55256cdn...

          Comment

          Working...